Cleartext

Topic Attack

SIM swap

Hijacking a phone number by getting the carrier to move it to a SIM or eSIM the attacker controls, so the attacker receives the victim's texts and calls.

Also called: SIM swapping, SIM hijacking, port-out fraud

Questions (6) #

  • How can banks defend against SIM swap fraud?Identity

    Stop treating an SMS code as proof of identity for high-risk actions such as password resets, new payees and contact-detail changes.

    Verified · Rev. 1

  • How do I know if I’ve been SIM swapped?Identity

    The clearest sign is that your phone suddenly loses service where coverage is normally fine, and calls and texts stop arriving.

    Verified · Rev. 1

  • What does the FCC SIM swap rule require?Regulation

    The FCC’s 2023 order, FCC 23-95, requires US wireless carriers to authenticate customers securely before moving their number to a new SIM or carrier, to notify customers of SIM-change and port-out requests, to offer account locks, and to train staff and keep records.

    Verified · Rev. 2

  • What is a SIM swap attack?Identity

    A SIM swap is when a criminal gets a mobile carrier to move a victim’s phone number to a SIM or eSIM they control, by impersonating the customer, bribing an insider or taking over the carrier account.

    Verified · Rev. 2

  • What is carrier-based authentication?Identity

    Carrier-based authentication verifies a user through their mobile operator instead of sending them a code.

    Verified · Rev. 2

  • What is Glide Identity’s MagicalAuth, and how is it different from SMS OTP?Identity

    MagicalAuth is Glide Identity’s product for replacing SMS one-time passcodes.

    Verified · Rev. 1

Comparisons (2) #

Checklists (3) #

Glossary #

Port-out fraud
A variant of SIM swap in which the criminal transfers the victim's phone number to a different carrier, rather than to a new SIM at the same carrier. The FCC's 2023 rules cover both.
SIM swap
When a criminal gets a mobile carrier to move a victim's phone number to a SIM or eSIM they control, by social engineering, bribery or stolen credentials. The criminal then receives the victim's calls and texts, including one-time passcodes.