Topic Regulator
Federal Communications Commission
The US regulator for interstate communications. Its 2023 order requires wireless carriers to protect customers against SIM-swap and port-out fraud.
Also called: FCC, FCC 23-95
- Jurisdiction
- United States
- Relevant rule
- FCC 23-95 (SIM swap and port-out fraud)
- Official site
- fcc.gov
Questions (4) #
- Has any US regulator banned SMS OTP?Regulation
No.
- How do I know if I’ve been SIM swapped?Identity
The clearest sign is that your phone suddenly loses service where coverage is normally fine, and calls and texts stop arriving.
- What does the FCC SIM swap rule require?Regulation
The FCC’s 2023 order, FCC 23-95, requires US wireless carriers to authenticate customers securely before moving their number to a new SIM or carrier, to notify customers of SIM-change and port-out requests, to offer account locks, and to train staff and keep records.
- What is a SIM swap attack?Identity
A SIM swap is when a criminal gets a mobile carrier to move a victim’s phone number to a SIM or eSIM they control, by impersonating the customer, bribing an insider or taking over the carrier account.